Shipping FAQ

Discover clear answers to your international freight forwarding questions, along with practical tips and best practices to launch your journey with confidence.

Transit times vary by service route:

U.S. West Coast (e.g., Los Angeles/Long Beach, Oakland, Seattle): 12–18 days

U.S. Gulf Coast (e.g., Houston, Savannah, New Orleans): 25–35 days

U.S. East Coast (e.g., New York/New Jersey, Baltimore, Charleston): 28–38 days

Please note: The above durations are estimated transit times and do not include cutoff, container loading, inland transportation, customs clearance, or final delivery. Total door-to-door time will vary based on origin, destination, and routing.

FCL (Full Container Load) means one shipper uses one entire container.

Benefits include:

  • Higher security
  • More stable transit time
  • No mixing with other cargo
  • Lower cost for larger volumes

LCL (Less than Container Load) is for smaller shipments (<10 CBM) combined with other buyers.

Container Type

Internal Volume

Typical Loading Guidance

20GP

28~32 CBM

Best for heavy cargo (>17 tons)

40GP

58~62 CBM

For general or large-size cargo

40HQ

68~72 CBM

Most cost-effective & most common

Price differences come from:

  • Service frequency & space availability
  • Direct vs. transshipment routes
  • Transit time reliability
  • Market supply & demand (GRI, PSS, congestion surcharges)
  • Volume-based rate agreements

ISF (Importer Security Filing) must be submitted 24 hours before vessel departure.

Late or missing ISF may result in:

Common types:

  • MBL – Master Bill of Lading (Carrier)
  • HBL – House Bill of Lading (Forwarder)
  • Telex Release – No need for original BL
  • Original BL – Physical documents

CBP Form 7501 is the U.S. Entry Summary, submitted by the customs broker for import clearance.

It is not required from the shipper; it is handled by the importer and their broker.

Typical documents:

Additional documents may be required for FDA/EPA/USDA-controlled products.

Yes. We offer:

  • Port-to-door FCL & LCL delivery
  • Drayage & trucking
  • Transloading and palletizing
  • Amazon FBA delivery & appointment services

Coverage includes all major West, East, and Gulf Coast,and IPI ports.

Typically 1–3 days, depending on:

  • Carrier release time
  • Terminal congestion
  • Chassis availability
  • Peak-season conditions

 

Examples:

  • Food & cosmetics (FDA-required)
  • Wood products & agriculture (USDA)
  • Lithium batteries (UN3480/3481)
  • Chemical cargo (requires MSDS)
  • IP-sensitive items (brand/IPR review)

Yes. Our services include:

  • EXW factory pickup
  • FOB coordination with suppliers
  • CIF handling
  • DDP door delivery with U.S. import service
  • Amazon warehouse delivery