Shipping FAQ
Discover clear answers to your international freight forwarding questions, along with practical tips and best practices to launch your journey with confidence.
Transit times vary by service route:
U.S. West Coast (e.g., Los Angeles/Long Beach, Oakland, Seattle): 12–18 days
U.S. Gulf Coast (e.g., Houston, Savannah, New Orleans): 25–35 days
U.S. East Coast (e.g., New York/New Jersey, Baltimore, Charleston): 28–38 days
Please note: The above durations are estimated transit times and do not include cutoff, container loading, inland transportation, customs clearance, or final delivery. Total door-to-door time will vary based on origin, destination, and routing.
Container Type | Internal Volume | Typical Loading Guidance |
20GP | 28~32 CBM | Best for heavy cargo (>17 tons) |
40GP | 58~62 CBM | For general or large-size cargo |
40HQ | 68~72 CBM | Most cost-effective & most common |
Price differences come from:
- Service frequency & space availability
- Direct vs. transshipment routes
- Transit time reliability
- Market supply & demand (GRI, PSS, congestion surcharges)
- Volume-based rate agreements
ISF (Importer Security Filing) must be submitted 24 hours before vessel departure.
Late or missing ISF may result in:
- USD 5,000–10,000 fines
- Clearance delays
- Higher exam risk
Common types:
- MBL – Master Bill of Lading (Carrier)
- HBL – House Bill of Lading (Forwarder)
- Telex Release – No need for original BL
- Original BL – Physical documents
CBP Form 7501 is the U.S. Entry Summary, submitted by the customs broker for import clearance.
It is not required from the shipper; it is handled by the importer and their broker.
Typical documents:
- Commercial Invoice
- Packing List
- ISF information
- Bill of Lading
Additional documents may be required for FDA/EPA/USDA-controlled products.
Yes. We offer:
- Port-to-door FCL & LCL delivery
- Drayage & trucking
- Transloading and palletizing
- Amazon FBA delivery & appointment services
Coverage includes all major West, East, and Gulf Coast,and IPI ports.
Typically 1–3 days, depending on:
- Carrier release time
- Terminal congestion
- Chassis availability
- Peak-season conditions
Examples:
- Food & cosmetics (FDA-required)
- Wood products & agriculture (USDA)
- Lithium batteries (UN3480/3481)
- Chemical cargo (requires MSDS)
- IP-sensitive items (brand/IPR review)