Air Cargo
Break-Bulk
Ocean Container
Ro-Ro
Trucking
Frequently Asked Questions
What services does Hong Ocean provide
Hong Ocean offers a comprehensive range of freight forwarding services, including Air Cargo, Break-Bulk, Ocean Container, Ro-Ro (Roll-on/Roll-off), and Trucking. We handle all aspects of your shipping needs, ensuring smooth and efficient transportation of your goods.
How can I request a quote for my shipment?
You can request a quote by visiting our website and filling out the “Request a Quote” form. Provide details about your shipment, including origin, destination, type of goods, and preferred shipping method. Our team will promptly respond with a tailored quote for your specific needs.
What regions does Hong Ocean serve?
Hong Ocean specializes in shipping from China to the US and Canada. However, we also handle shipments to and from various global destinations. Contact us to discuss your specific shipping requirements, and we’ll find the best solution for you.
How does Hong Ocean ensure the safety and security of my cargo?
We prioritize the safety and security of your cargo by using state-of-the-art tracking systems, secure packaging, and partnering with reputable carriers. Our experienced team monitors your shipment from start to finish, ensuring it reaches its destination safely and on time.
What is the difference between Air Cargo and Ocean Container shipping?
Air Cargo is the fastest shipping method, ideal for urgent or high-value goods, while Ocean Container shipping is more cost-effective for larger volumes and non-urgent shipments. Our team can help you choose the best option based on your timeline, budget, and cargo type.
Can Hong Ocean handle customs clearance?
Yes, Hong Ocean offers comprehensive customs clearance services. Our team of experts will manage all necessary documentation and ensure compliance with international regulations, making the customs process smooth and hassle-free for you.
What is Break-Bulk shipping, and when is it used?
Break-Bulk shipping involves transporting large, oversized, or heavy cargo that cannot be containerized. It is commonly used for machinery, vehicles, and construction materials. Hong Ocean’s Break-Bulk services ensure safe handling and delivery of your bulky goods.
How can I track my shipment with Hong Ocean?
Once your shipment is booked, you will receive a tracking number and access to our online tracking system. This allows you to monitor your shipment’s progress in real-time, from departure to arrival.